Airbnb reports AI writes 60% of new code

Airbnb is significantly leveraging artificial intelligence, with AI now responsible for generating 60% of its new code. This advancement was a key discussion point during their recent earnings call, alongside AI's role in customer support and search functionalities. The company highlighted AI's efficiency in developing tools for API partners, enabling engineers to accomplish more with fewer resources. Furthermore, their AI customer support bot now handles 40% of inquiries autonomously, a notable increase from earlier in the year. Despite these gains, Airbnb's CEO acknowledged that effectively integrating AI into travel and e-commerce platforms remains a challenge due to current chatbot interface limitations.