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Amazon launches personalized AI shopping assistant
PYMNTS·
Amazon is rolling out a new personalized AI shopping assistant, Alexa for Shopping, to all U.S. customers over the next week. This integrated tool combines the capabilities of Alexa+ and Rufus, aiming to enhance the online shopping experience. Users will be able to access the assistant through the Amazon Shopping app, website, and Echo Show devices. The move signifies Amazon's continued investment in AI to create more tailored and intuitive customer interactions, potentially driving increased engagement and sales through personalized recommendations and assistance.
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PYMNTS — pymnts.com