AWS, New Relic launch AI incident triage assistant

Engineering teams can now build a custom incident triage assistant using Amazon Quick and New Relic. This AI agent orchestrates responses by integrating with New Relic's Model Context Protocol Server and Asana. From a single prompt, the assistant investigates incidents, compiles root cause analysis briefs with supporting evidence, and creates actionable Asana tasks for efficient handoff. This streamlines a critical and time-sensitive engineering workflow, improving response times and clarity during critical events.