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Meta AI chatbot linked to Instagram account hacks
The Verge·
Meta has confirmed that over 20,000 Instagram accounts were compromised due to a bug in its AI support chatbot. The exploit allowed hackers to hijack accounts lacking two-factor authentication by tricking the chatbot into initiating a password reset. The system failed to properly verify that the email address provided for the reset matched the user's registered email. This vulnerability highlights significant security risks associated with AI-powered customer support tools and the need for robust verification processes to prevent unauthorized access and data breaches.
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Original Source
The Verge — theverge.com