Verizon Connect scales AI for 100,000 users

Verizon Connect has successfully developed and scaled an agentic AI solution designed to transform vast amounts of fleet data into actionable insights for a user base of 100,000 individuals. This post outlines the strategic architectural choices made, the complexities encountered during implementation, and the measurable results achieved. The case study serves as a guide for other companies aiming to enhance their data-to-insights capabilities through advanced AI technologies, demonstrating the practical application and scalability of agentic AI in a large-scale operational environment.