Wells Fargo virtual assistant aids over 1 billion transactions

Wells Fargo's AI-powered virtual assistant, Fargo, has successfully assisted customers with over one billion transactions in less than three years. This milestone highlights the growing adoption of AI-driven tools in the banking sector, driven by convenience and personalization. The bank's mobile app, launched in 2023, also surpassed 33 million users, indicating a strong digital engagement trend among its customer base. These advancements underscore Wells Fargo's commitment to leveraging technology to enhance customer experience and operational efficiency.